Pantene; a one-billion dollar brand became a three-billion dollar
world-class category leader. “[Pantene] is not in the business of teeny-tiny, niche businesses. They’re really about creating big, global
scale noise and really broadly appealing propositions.” http://www.grey.com/assets/pdfs/cases/Pantene.pdf
Pantene made a challenge to become a “global mega-brand. The idea for this product all started with an
ingredient called Panthenol. The purpose
of Panthenol was to heal and was originally used to cure burn victims in World
War II. This created a word in the minds
of the Pantene directors. Magic. I couldn’t have said it better myself. The idea of this healing property of the main
ingredient truly does bring the thought of magic. The directors bring an idealistic woman into
the picture and think about her desires.
“She wants beauty, but she doesn’t want to just
stop at beauty. Beauty is the part that
empowers her to glide through the day and to bring more magic and love and
warmth and power in her experience of the day.”
http://www.grey.com/assets/pdfs/cases/Pantene.pdf Pantene says they can make your hair explode and twist and dance and move
and still fall right back into place. I
don’t know about you but I want to be a Pantene woman!
In 1947 Pantene was born. Just a few years later, in the 60s, a new
formula was discovered to make the consumer’s hair even healthier; Pro-Vitamin
B5 Complex. Pantene was smart once again
with their marketing in the 70s. Charlie’s
Angels was a popular show and made long hair a trend. Pantene jumped right on this trend and made a
new product to make long hair luscious and beautiful, thus the birth of Cure de Beauté Conditioner. Are you familiar with the famous Pantene gold
cap? In 1975, “Pantene
[changed] to new packaging with its iconic gold cap. 45 years later, women still remember
gold-capped Pantene.” http://circle.supersavvyme.co.uk/en/media/pantene/project-handbook_pantene.pdf#page=13 Just with this brief history, it is quite
clear that this company has had, and always will have, the health of the consumer’s
hair in the forefront of their focus.
Today, “Pantene [has re-launched] with
customized solutions for your hair type.
If you know the hair you have, Pantene can give you the hair you want.” http://circle.supersavvyme.co.uk/en/media/pantene/project-handbook_pantene.pdf#page=13 They cleverly call it “The Structure
Revolution”.
It is so easy to customize what type of shampoo you want. Pantene has any kind of shampoo you could
ever imagine. Do you want a shampoo to
protect your colored hair but still give you volume? Get Pantene’s Color Preserve Volume
Shampoo. Do you have unmanageably frizzy
hair? Then Frizz Control Shampoo is for
you!
When you purchase Pantene from pgestore.com, Pantene will donate $0.10 per bottle to the P&G Children’s Safe Drinking Water Fund, the cost of providing one week of clean drinking water (10 liters) to a child in the developing world who needs it most…” http://www.pantene.com/en-US/csdw/pages/get-the-facts.aspx Any company that allows the consumer to give back to the community, and even the world, while still giving to themselves is a great success, and I’m not talking about their annual revenue.
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